Who is Local Connect Serv?
We are an internet marketing service, and the official marketing arm of zipweb - the #1 destination for local consumers seeking local businesses on the internet. Zipweb's local search is unique in that it advantages smaller businesses: 'Zipweb buries big business' - Giving local merchants the best change to being seen and noticed on the internet by today's online consumers.

Why are you billing me on my phone bill?
At the time when our team members spoke to you, to introduce you to our program, they offered you the opportunity to try out our service, risk free for 30 days prior to billing. The billing option offered (and accepted by you) at that time was that your service could be conveniently billed to your business local telephone statement at the end of a 30 day evaluation period, unless cancelled. During the first 30 days of service we followed up with you by sending you materials in the mail and via email, and by making follow-up phone calls to your business to make sure that you were getting on well with the service and had started to see results. At all times in those communications, we reiterated that this service will be invoiced to you via your telephone statement, should you decide that you were seeing the benefits of the program, and if you elected to continue.

Where exactly is Local Connect Serv listing my company?
You can be found at the top of all results for your business category, in your area, on zipweb.com. Additionally, zipweb appears at the top of many searches for local services on google, yahoo, msn, & aol. your listing includes directions to your business, an included website at no charge, and the ability for consumers to send enquiries directly to you. If you go on to zipweb and log in as a business, you will be able to change your business profile, upload photos, add tag lines, slogans and etc – and make numerous useful additions to your online listing, in a straightforward and easy manner. If you have forgotten your password, please call our famously friendly customer service team at 800.510.6061 for assistance... and just for logging in, you receive an additional listing in an adjacent zip code, totally free of charge.

I'm not familiar with ZipWeb, who uses it?
The #1 destination for local consumers seeking local businesses on the internet. zipweb's local search is unique in that it advantages smaller businesses, and buries big business – giving local merchants the best chance of being seen and noticed on the internet by today’s online consumers. The demographic of users is therefore broad, but skewed towards members of the community who are passionate about supporting smaller local businesses.

I don't have internet access, and I don’t use the internet. Why do I want your service?
Because your best customers are online. zipweb’s local search is unique in that it advantages smaller businesses, and buries big business – giving local merchants the best chance of being seen and noticed on the internet by today’s online consumers. The demographic of users is therefore broad, but skewed towards members of the community who are passionate about supporting smaller local businesses.

Why use your service when I could to this myself?
Because we do it all for you – at a price that undercuts what you’d pay trying to do it yourself.... While at the same time leaving you free to concentrate properly on your core business (self-management of pay per click local advertising is not only expensive, it’s time consuming… and making a mistake can cost you thousands).

I don't remember signing up for this service. Why would/should I keep this?
One of our team members spoke to you, to introduce you to our program, and during that call they offered you the opportunity to try out our service, risk free for 30 days prior to billing. During your first 30 days of service we followed up with you by sending you materials in the mail and via email, and by making follow-up phone calls to your business to make sure that you were getting on well with the service and had started to see results. As to why you should continue, look at the benefits: hands-free, effective internet marketing for your business – your business is advertised locally on yahoo, google, msn, aol, and zipweb: where small businesses are ranked first, and big businesses come last. Zipweb is where local consumers passionate about supporting local businesses go to find local goods and services. it’s where your best customers are.

I don’t remember anybody receiving any information about this service. Where do I find out more?
The best source of information about your service is at your business 'dashboard'. This is an area on zipweb where you can review all of the benefits of your service, and add, change or edit information on your business listing. and just for logging in, you receive an additional listing in an adjacent zip code, totally free of charge. If you have forgotten your password, please call our famously friendly customer service team at 800.510.6061 for assistance.

How do I know if the service is working for me?
Please always remember to ask your customers 'how they heard about you'. (this is 'just good business', whatever your ultimate decision about zipweb may be). you’ll notice that more and more local customers will start to tell you they 'saw you on the internet’: in addition to listing you in top positions on zipweb, your zipweb listing is promoted across the internet, displayed in top positions on google, yahoo, msn, aol, and more.

I want my listing on ZipWeb to have more information about my business, how do I do that?
At your business 'dashboard'. This is an area on zipweb where you can review all of the benefits of your service, and add, change or edit information on your business listing. And just for logging in, you receive an additional listing in an adjacent zip code, totally free of charge. If you have forgotten your password, please call our famously friendly customer service team at 800.510.6061 for assistance.

How do I get in touch with somebody with more questions?
Please call our famously friendly customer service team at 800.510.6061 for assistance during normal business hours 6am-7pm PST. We look forward to hearing from you!